How can we help?

WhatsApp: +27 69 339 4013

The quickest way to reach us. We answer Monday to Saturday, 8:00 to 17:00 SAST.

Email: [email protected]

For anything that isn’t urgent.

In the Easy Chicken App

Ask MamaG about your chickens at any time, or open Help in the menu for step-by-step answers.

I didn’t get my sign-in code.

Check the email address you typed, wait a minute and tap Send a new code. Look in your spam or junk folder for an email from [email protected] with the subject “Your Easy Chicken App sign-in code”. A code works once and expires after an hour. You can also tap Continue with Google instead. Still stuck? WhatsApp us.

My birds are sick.

Ask MamaG in the app, or WhatsApp us with photos or videos of your birds. We’ll help you work out what’s happening and, where available, arrange a vet if one is needed.

Something is wrong with my delivery.

Check your inputs before the driver leaves. Report wrong, short or damaged deliveries within 24 hours for chicks, vaccines and other perishable products, and within 7 days for other products. WhatsApp or email us your request number, photos and the delivery note. See our Returns Policy.

Someone asked me to pay into a different bank account.

Don’t pay. We’ll never ask you to pay into a different bank account from the one on your quotation. Contact us straight away.

How do I delete my account?

In the app: menu → Settings → Delete my account. No app? Email or WhatsApp us and write “Delete my account”. Details

I’d like to work with Easy Chicken Club.

See Partners.

Easy Chicken Club (Pty) Ltd
Registration number 2024/340113/07
1997 Kwaggafontein A, Mpumalanga, 0458
Information Officer: Flo Mosoane (for privacy questions, email [email protected] with “Privacy” in the subject line)